Service ยท Personal Data

Personal Data: Audit, Localization and Compliance Support for your business

We put personal data processing in order: from audit to defense during a regulatory inspection

View cases

Who it applies to

You are already processing personal data if your website includes:

This applies to almost any website, even if you do not work directly with end users.

Data collection points
  • Contact form

    If a user leaves contact details, you are already collecting personal data

  • Registration / account

    You are no longer merely collecting data: you store and process it

  • Analytics, cookies, pixels

    Counters and pixels can transmit data to third-party services

  • CRM, chats, integrations

    Data is stored, processed, and exchanged within connected systems

In this case, regulatory requirements apply regardless of your website size.

The problem

Most companies face the same situation

The website is live, forms are in place, policies are published, and data is being collected. From the outside, everything looks fine โ€” but internally, documents, systems, and actual processes often don't align.

Approach

You need a system, not standalone documents

We analyze how your processes actually work โ€” not just what is written in documents.

Typical gap

It is not enough to have a policy: it must reflect how data is actually processed in practice.

Most often, the problem shows up here

  • 01

    Data scope

    The actual data collected exceeds what is documented.

  • 02

    Consent

    Consent does not cover real processing scenarios.

  • 03

    External services

    Data is transferred via third-party services without proper legal structure.

  • 04

    Localization

    Localization is missing or not properly implemented.

  • 05

    Process alignment

    There is no alignment between website, CRM, and internal procedures.

  • 06

    Regulatory notification

    Notification is missing or submitted incorrectly.

These inconsistencies are the primary source of regulatory claims.

When clients contact us

Typical situations

  • Data processing compliance

    Need to verify whether actual processes are compliant.

  • Launching a new product or funnel

    Important to set up forms, consents, and documents correctly in advance.

  • Using foreign infrastructure

    Need to assess storage, transfer, and localization risks.

  • Questions about cookies, analytics, CRM

    We analyze what data is collected and where it flows.

  • Preparing documents and consents

    We build a document set aligned with actual data processing.

  • Regulator request received

    We help formulate a position and prepare a proper response.

How it usually starts

Most clients come with a specific request

Such as responding to a regulator inquiry or quickly fixing the website. However, analysis usually reveals a broader issue: the website, documents, CRM, and actual processes are not aligned.

Important

The risk is not limited to fines

The most critical risk is website blocking and loss of traffic. That's why we focus on the entire data processing system, not just documents.

What we do

Working with personal data includes three key areas

User-facing layer

  • Privacy policy
  • Consent forms
  • Cookie policy
  • Terms of use
The scope depends on the project

Internal documentation

  • Processing policies
  • Registers and logs
  • Access control and orders
  • Security policies
The scope depends on the project

Processing model

  • Data flow diagram
  • Storage model
  • Third-party interactions
The scope depends on the project

Localization

Personal data localization

If you process personal data of users from Russia, it is critical to understand where data is collected โ†’ stored โ†’ processed.

We help to:

  • Analyze system architecture
  • Identify risk areas
  • Determine whether localization is required
  • Design a compliant model
  • Align processes and documentation
ContentGuard Assistant

Assistant

Answer a few questions and we'll suggest a solution

Step 1 of 3

What does your website collect?

Select all that apply

For users located in Russia, consultations are provided via our Russian website

How we work

Five steps โ€” from audit to ongoing support

01

Audit

We analyze your website, processes, data flows, and systems

  • Data collection points
  • CRM and analytics
  • Third-party services
  • Existing documents

02

Risk identification

We identify gaps between actual and declared processes

  • Consent and forms analysis
  • Localization risks
  • Document inconsistencies
  • Risk prioritization

03

Model design

We define the data processing and storage structure

  • Data types and sources
  • Storage model
  • Roles and access
  • Third-party chain

04

Compliance alignment

We update documents, forms, and processes

  • Policies and consents
  • Cookie policy
  • Regulatory notification
  • Internal procedures

05

Ongoing support

We assist with regulator interaction and ongoing compliance

  • Responses to requests
  • Audit support
  • Team guidance
  • Document updates

At each stage you understand what is happening and why it matters

Documents

The project may include

  • Privacy policy

  • Consent forms

  • Cookie policy

  • Terms of use

  • Internal policies

  • Registers and logs

  • Data flow diagram

  • Storage model

The final scope depends on the project and is defined after analysis.

Result

What you get

  • A consistent data processing system

    01
  • Alignment between documents and actual processes

    02
  • Properly functioning consent mechanisms

    03
  • Reduced regulatory risks

    04
  • Readiness for audits and inspections

    05

The result is not just documents โ€” it's a configured data processing system

Self-check

Check your risks

We provide materials for a quick self-assessment:

  • Risk checklist
  • Website compliance checklist
  • List of common issues

Free

Get self-assessment materials

Use them right away โ€” no call or request required.

Get started

Request a preliminary assessment

To evaluate your case, we typically need:

  • Website link
  • Brief business description
  • What data is collected
  • Tools and services used

We will assess risks and propose a working model โ€” without unnecessary formalities.