Messengers

Banned Messengers: What Can You Use?

The list of messengers subject to restrictions is periodically revised by the regulator.

For business, it is important to understand: using a blocked messenger for client or internal communication creates legal and operational risks.

Current situation with messengers

The regulator may restrict access to messengers that refuse to comply with legislation: data localization, provision of information to law enforcement, etc.

The status of a specific messenger should be verified against current sources: official registries and regulator announcements.

Risks for business

Using blocked services can lead to:

  • access difficulties for part of the audience and team
  • questions during checks and due diligence
  • breach of internal policies requiring approved channels

If contracts or procedures specify a particular messenger, check its current status and update documents if needed.

What tools you can use

There are messengers that comply with regulator requirements and remain available. These include both domestic and foreign services that meet legal conditions.

When choosing, consider: encryption, data storage, desktop version and API for integrations, adoption among your audience.

Regularly monitor changes in regulation. What was acceptable yesterday may change tomorrow.

It makes sense not to tie business processes to a single channel and keep a backup communication option.